How long will it take for my frame to arrive?
Delivery usually takes anywhere from 1-3 working days after we have dispatched your product. Occasionally, our suppliers are out of stock and therefore we have slight delivery delays. Don't worry, if this is the case we will notify you beforehand. We send all orders with our couriers, to your door!
How much does delivery cost?
Free delivery on all orders! Prescription frames are already expensive, why pay more?, There are two more options Over night Express for R120.00 / International Customers we have your back via DHL Express R850.00
Where can I track my delivery?
You can track your delivery on our couriers website by entering your waybill number provided with your order.
Here is the link for tracking your order: https://thecourierguy.pperfect.com/
Enter your waybill number and click track.
When do you deliver?
Our couriers, TCG, usually delivery Monday - Friday between 08h00 and 17h00. They will call you if you are not there while they are trying to deliver.
Can you deliver after hours and on weekends?
Yes we can! Although this is not an option upon checkout, just email or call us and ask and we can assist.
Can you deliver on public holidays?