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Returns Policy


ITEMS PURCHASED FROM EXTREMEEYEWEAR.STORE MAY BE RETURNED FOR A REFUND BY THE TERMS OUTLINED IN THE BELOW POLICY:

 

Return Requests:

Return requests for purchases made from Extremeeyewear.store must be made within ten (10) days from the customer receipt date as recorded by our courrier. In order to make a return request and receive a Return Authorization Number and Form, please contact our Customer Service team at E-amil: Click Here.
 
Please note, product returned to Extremeeyewear.store without a issued Return Authorization number clearly visible on the outside of the packaging will be returned to sender upon attempted delivery.
 
Items purchased from a Extreme Eyewear Retail Location or an Authorized Extreme Eyewear Retailer may not be returned to Extremeeyewear.store and must be returned by visiting your original purchase location.
 
 
Quality / Component Requirements for Product Returns:
 
All product returned must be in a like new, re-saleable condition, and include all original protective materials and accessories including, but not limited to: temple sleeves, cases, cleaning cloths, authenticity cards, boxes, and booklets.
 
Product which has had the lenses removed or altered, has visibly been worn, or has been adjusted for custom bend and / or fit alteration will not receive a refund and will be returned to the customer at a rate of R149.98 per shipment.

 

Return Shipment:

Extreme Eyewear return shipping at a rate of R149.98 and we will issue a return shipping label in conjunction with the Return Authorization Form.
 
All return shipments should be sent back securely packed in their original corrugated carton and void fill. If the original corrugated carton is unavailable, a comparable heavy corrugated shipping carton and appropriate void fill materials may be used. A copy of the Return Authorization form must also be included with the return shipment
 
Any product damaged during return shipment due to inadequate packaging and / or void fill materials will not be the responsibility of Extremeeyewear.store and no refund shall be issued.

 

Refund Amounts:

All refunds will be posted to the payment card used to make the original purchase.
 
 
Exchange Requests:
 
Extreme Eyewear does not offer exchanges. If you would like to exchange your product for a different style or color, please return the product originally purchased in accordance with the policy listed above in order to receive a refund and then make a new purchase.

 

Right to Refuse Return:

Extreme Eyewear reserves the right to refuse returns that do not fully comply with the above Return Policy and all other applicable polices governing purchases made through Extremeeyewear.store.
All returns deemed to fall outside of the policies and guidelines set forth will be returned to the sender at a charge of R149.98 per shipment.